FAQ

 
 

General Event Information

WHERE ARE THE EVENTS HAPPENING?

Grand Avenue Events take place on Grand Avenue between 1st street and 3rd Street across from Walt Disney Concert Hall

  • Thursday, August 24th – Ultimate Bites Hosted by Curtis Stone - VIP - 630pm - 10pm, General Admission 7pm - 10pm
  • Friday, August 25th - Night Market - VIP - 630pm - 10pm, General Admission 7pm - 10pm
  • Saturday, August 26th - LIVE on Grand  Hosted by Tyler Florence Featuring Wyclef Jean- VIP - 630pm - 10pm, General Admission 7pm - 10pm

Lexus Grand Tasting Events take place at the Barker Hangar in Santa Monica

  • Saturday, August 26th - Lexus Grand Tasting Saturday  - VIP - 1130am - 3pm, General Admission 12pm - 3pm
  • Sunday, August 27th - Lexus Grand Tasting Sunday  - VIP - 1130am - 3pm, General Admission 12pm - 3pm

Power Lunch Events take place at individual lunches as listed below

  • Craft
  • Gwen
  • Maude
  • Ivory
  • Church Key
     

IS THERE ASSIGNED SEATING AT LOS ANGELES FOOD & WINE?

There are assigned tables for all seated meal functions. In Addition, there will be preferred seats set aside for VIP Package Holders at the cooking demonstrations and the wine tastings.  All other demonstrations and wine tastings seats will be festival seating.

CAN I BRING A BABY IN A STROLLER OR DO I NEED A CARRIER?

No. Due to state and federal alcohol laws as well as CLM event policy all attendees are required to be age 21 or older.  No one under 21 is permitted, including infants and small children in child carriers or strollers.  This policy will be strictly enforced.

CAN I BRING MY PET?

No. Due to local and state Health Department regulations, pets are not permitted at any venue of Los Angeles Food & Wine.  Service/working animals are not considered pets and are exempt from this policy

 

Tickets

WHEN WILL TICKETS BE MAILED OUT?

Tickets are going out in the mail starting July 30th. Typical timeline is 2-5 business days. All orders are processed within 24 hours of being placed. Orders placed after August 17th can be Printed at Home or accessed through Will Call.


WHERE CAN I BUY TICKETS?

There are limited tickets to Los Angeles Food & Wine available.  You can purchase additional tickets online at www.lafw.com or by calling 866.907.FOOD (3663). There is no other official source of ticket purchase. DO NOT purchase Print At Home tickets from any source other than our website. Only the first scanned ticket is deemed valid and we cannot guarantee the authenticity of tickets purchased outside of our website.


HOW DO I GET A REFUND?

All tickets for the event are non-refundable.


HOW DO I TRADE IN MY TICKETS FOR A DIFFERENT EVENT?

All sales for the event are final.


WHAT DO I DO IF MY BADGES OR TICKETS ARE LOST OR STOLEN?

Los Angeles Food & Wine will not replace lost or stolen passes or tickets.  Make sure to keep your credentials in a very secure place and have them in your possesion when arriving at each event.


CAN I RESELL MY TICKETS AT THE VENUE?

The resale of tickets ("scalping") is against the law and will not be permitted in or around the venue. Violators will be reported to the Los Angeles Police Department. In addition, in accordance with the Los Angeles Municipal code SEC. 42.03 guests may not sell their unused tickets to others in and around the various event venues. Los Angeles Municipal Code SEC. 42.03 states: "No person in or upon any public street, sidewalk or other public space shall sell or re-sell any ticket of admission to a place of public assemblage. No person in or or upon any place which is open to the public shall sell or re-sell or offer to sell or re-sell any ticket of admission to a place of public assemblage."

Please note that ONLY the FIRST scanned print at home ticket will be deemed valid. DO NOT purchase a print at home ticket from any source other than the event website. Los Angeles Food & Wine will not guarantee the validity of tickets purchased through any third party.

 

Will Call

WHERE IS WILL CALL?

Your Tickets will be mailed to you starting July 30th.  All Tickets that you purchased after August 17th will be available at EACH Event’s Will Call Station. Please Note that there is NO Centralized Will Call for ALL the tickets you purchase.

Will Call for Grand Avenue events is located on the corner of Grand Avenue and 1st Street across from the Walt Disney Concert Hall steps and opens at 430pm on Thu 8/25, Fri 8/26 and Sat 8/27.

Will Call for Dorothy Chandler Pavilion is located in the lobby of the Pavilion and opens at 930am for the morning sessions and 330pm for the afternoon sessions.

Will Call for the Power Lunch series is located at the specific restaurants and will be open at 1130am on Fri 8/26.

Will Call for the Lexus Grand Tasting events is located outside Barker Hangar Entrance. Opens at 10:00am on Sat 8/27 and Sun 8/28.


WHERE ARE THE WILL CALL HOURS?

Event Will Call is located at each Event Venue and will have clear signage to guide you.

Will Call for Grand Avenue events is located on the corner of Grand Avenue and 1st Street across from the Walt Disney Concert Hall steps and opens at 430pm on Thu 8/24, Fri 8/25 and Sat 8/26.

Will Call for the Power Lunch Series is located at the specific restaurants and will be open at 1130am on Fri 8/25.

Will Call for the Lexus Grand Tasting events is located outside Barker Hangar Entrance. Opens at 10:00am on Sat 8/26 and Sun 8/27.

 

PARKING

WHERE DO I PARK?

Self-Parking is available at most venues for a fee. Most venues also have an option for Valet Parking.

PARKING for Grand Avenue & Dorothy Chandler Pavilion events:

Grand Avenue evening events are held on Grand Avenue between 1st and 2nd street across from the Walt Disney Concert Hall.

Two self-parking garages service The Music Center: The Music Center garage. As another option, an auxiliary garage, Lot 17, is located within walking distance of The Center.

THE MUSIC CENTER GARAGE: Enter via southbound traffic, turning right into the garage from Grand Avenue between First Street and Temple Street. Event Rate of $9 (cash or credit upon entry) begins on weekdays at 4:30 p.m. and on weekends all day. (cash or credit upon entry).

LOT 17 GARAGE (Auxiliary Parking): Enter via Olive Street between First Street and Second Street. Event Rate of $9 (CASH ONLY upon entry) begins on weekdays beginning at 4:30 p.m.  and on weekends all day. (CASH ONLY upon entry).

PARKING for Lexus Grand Tasting Events @ Barker Hangar, Santa Monica:

Complimentary Valet Parking for Lexus Owners.

Paid Parking available onsite. $15 (CASH ONLY) Per car.


WHERE IS WILL CALL?

Your Tickets will be mailed to you starting July 30th.  All Tickets that you purchased after August 17th will be available at EACH Event’s Will Call Station. Please Note that there is NO Centralized Will Call for ALL the tickets you purchase.

Will Call for Grand Avenue events is located on the corner of Grand Avenue and 1st Street across from the Walt Disney Concert Hall steps and opens at 430pm on Thu 8/25, Fri 8/26 and Sat 8/27.

Will Call for Dorothy Chandler Pavilion is located in the lobby of the Pavilion and opens at 930am for the morning sessions and 330pm for the afternoon sessions.

Will Call for the Power Lunch series is located at the specific restaurants and will be open at 1130am on Fri 8/26.

Will Call for the Lexus Grand Tasting events is located outside Barker Hangar Entrance. Opens at 10:00am on Sat 8/27 and Sun 8/28.

ACCESS

ARE THERE ANY AGE RESTRICTIONS FOR THE EVENTS?

Yes. All events are restricted to guests 21 yrs. of age. No Strollers, carriers etc. will be permitted.

ARE THERE ANY EVENTS OPEN TO THE PUBLIC AT NO CHARGE?

Only guests with verified tickets and credentials will be permitted. Los Angeles Food & Wine reserves the rights of admission to all listed events.

CAN I BRING MY BACKPACK TO THE EVENT?

All bags larger than 14" square, i.e. backpacks, suitcases, beach bags, etc. will be prohibited from entry into the event venue. Security will inspect all packages, purses etcetra at point of entry as well as on exiting the venue.

WHAT ITEMS ARE PROHIBITED FROM THE EVENTS?

The following is a partial list of items that are prohibited at all Los Angeles Food & Wine events.

  • Weapons, pepper spray/mace, flares, fireworks
  • Food,beverage, alcohol, cans, bottles, flasks, coolers, drugs, illegal substances
  • Pamphlets, product samples
  • Skateboards, rollerblades, bicycles, helmets, chairs, beach balls
  • Laptop/Tablet computers, 2-way radios, laser pointers, flashlights
  • Balloons, permanent markers, spay paint
  • Noise making devices: air horns, drums, whistles
  • Cameras: no flash/professional photography, tripods or monopods (except with Media/Broadcast Credentials)
  • Recording Devices: audio or video (except with Media/Broadcast Credentials)
  • Bags (backpacks, large bags, suitcases, luggage): may not be larger than 14" x 14"
  • Signs/Flags/Banners/Posters: may not be larger than 11" x 17" or attached to a pole/stick

IS SMOKING ALLOWED?

Smoking is not permitted in any of the events. Please seek a designated Smoking Area outside of the event space.

Event Attire

WHAT SHOULD MEN WEAR?

Casual Attire is appropriate for all seminars, demonstrations and strolling events.

Business Casual Attire is recommended for Seated meal functions..

WHAT SHOULD WOMEN WEAR?

Casual Attire is appropriate for all seminars, demonstrations and strolling events.
Business Casual Attire is recommended for Seated meal functions.

IS THERE A POLICY ON PERFUMES AT THE EVENT?

We recommend that you wear little or no fragrance so the aromas of the food and wine may be better enjoyed.

Weather Conditions

WHAT KIND OF WEATHER SHOULD I EXPECT?

Summer in Southern California brings warm temperatures and clear skies.